The Double Duty Agents Story

“Double the Service, Double the Value, Two for the Price of One”

Photo of Suzi and Kamie and cactus flowers

It was quite a serendipitous occasion when we each joined the Coldwell Banker Residential Brokerage office in Surprise, Arizona in 2018. As all good competitive realtors do, we quickly sized each other up and discovered we had much in common. We’d met our match! We were pleased to find we share the same values, both personally and professionally, and that we complement each other's strengths and abilities.

As we worked together problem-solving, we found ourselves repeating, “two heads are better than one” and after kicking it around, Photo of Suzi and Kamie showing community support items.we decided working as a team provided more value to our clients and more efficiency for us. This led us to the concept of double teaming through the process and the idea of "The Double Duty Agents “double the service, double the value, two for the price of one” was born.

In studying our geographical area, we determined by working together we could best represent our clients in both family neighborhoods, where Kamie lives, and active adult communities where Suzi lives. We both come from highly successful professional backgrounds, cut our teeth on the customer service concept, and learned responsibility, follow through, and accountability at an early age. We practically grew up in business and have a passion for real estate.

The Double Duty Agents believe in giving back to their community! We support education through financial and volunteer contributions.

About Kamie Ulery

I grew up at the knee of a successful real estate broker, my father. And, following in his footsteps, my family continues in the business today. I have strong market knowledge of the greater Phoenix area having bought and sold in many communities throughout the years.

Headshot of Kamie Ulery Surprise AZ Real Estate BrokerI owned and operated my own service business for over 30 years, enjoying a variety of personalities and cultures. My mother, also a business owner for many years, is my business role model. Because of my parents and my drive for excellence, I built a strong business foundation.

My passion for real estate has led me to my real estate career and as a business leader I continue to embrace the “golden rule of service,” treating my clients with the same respect as I treat my family and friends.

My reputation centers on integrity, honesty, and maintaining confidentiality. Communication has been the backbone of my success.  I have established long term relationships with my clients and enjoy keeping in touch with them today.

Having grown up in a small town in Illinois, I developed a strong work ethic, tenacity, and adopted the mid-west values. My husband is retired Air Force and I am a proud mother of two. I love my community in Surprise Farms, the West Valley, and the state of Arizona. I look forward to helping others find their perfect home and learn about the treasures Arizona has to offer.

Kamie 'The Double Duty Agent'!

About Suzi Bicknell

I am a proven professional and maintain high personal standards in all that I do. I am tenacious and protective of my friends, family, and clients.

Headshot of Suzi Bicknell, Surprise AZ Real Estate BrokerI have been in a leadership role my entire career. I have had the privilege of working with some of the top retail professionals in the nation-executives who mentored me and became my role models.

In retail you learn to work under pressure, learn to be flexible, learn to problem solve, and be able to adapt to change. I was a buyer for ladies sportswear and quickly learned the fine art of negotiation as well as the need to be fair and respectful of others' points of view.

As a store manager, managing different size stores and locations with up to 200+ employees, I worked alongside many varieties of personalities, cultures, and demographics. We built teams, had fun, and delivered results.
Communication was and is the essence of my success. Timely, honest, diplomatic communication is my standard.
I spent 4 years in downtown revitalization as an Executive Director. We built marketing strategies in TV, radio, print, and social media. We developed creative monthly events to draw people and new businesses downtown. I love finding creative solutions and built a reputation of getting the job done.

My husband and I have had personal property transactions in California, Oregon, and Arizona. We have bought and sold rentals, investment, and residential properties. I have experienced great agents and some not so great. I took the best from each and adopted those traits into my realtor business model. I want to help my clients avoid the pitfalls we experienced and help make their transaction as stress free as possible.

I believe in building relationships and doing what's best for my clients. So, enough about me, let's get out there and find your place in the sun...together!!

Serving Surprise Arizona's premier gated communities!

Suzi 'The Double Duty Agent'!


"The reasons my husband and I recommend Suzi and Kamie... They listened to our preferences for a home, the type of community and location we were looking for. They kept us on track – regarding both the budget and size of home we were looking to downsize to. They would offer suggestions for any concerns we had. We all have preconceived concepts of what we’re looking for in a property, and all those “must have’s” can’t all be found in a single home. As I would express my concerns regarding an issue with a floorplan, Suzi or Kamie would helpfully provide an alternative way to address my issue. If you’re looking for honest, helpful and knowledgeable real estate agents, I highly suggest you contact Suzi and Kamie (as a team), to help you in your search for your next home."

Marie Townsend

“Coldwell agent Suzi Bicknell was our agent on a recent buying transaction. We trusted her extensive market knowledge and experience with each step in the process. Her professionalism and exemplary customer service made it a most satisfying experience.”

Sheri & Larry M.